Shipping policy
Shipping Costs
Calculated and displayed automatically at checkout.
Out of Stock Items
You will be notified via email if a product is out of stock.
Order Processing
Orders ship within 1-3 business days. We will notify you if there's a delay.
Delivery Time
Delivery times are estimated from the shipment date.
Order Cancellation
Must be done before shipping. Shipped orders follow the return policy for cancellations.
Additional Shipping Charges
Customer errors (e.g., incorrect address) will incur extra shipping fees if the package is returned.
Non-Refundable Shipping Costs
Original shipping costs are non-refundable for returned items.
Thank you for shopping with Kosmetic Khemistry! For any questions, please contact our customer service team.